At the root of this is a lack of resource accessibility and student consultation. We don’t understand how your system works entirely but we do know that it needs to evolve. What do you need? The student admin services are supposed to aid any student administrative issues and tasks. So why are models not built to compliment both the student lifestyle and the successful functions of a help team?
Unpacking the disappointments and disasters of USyd student services
Students are struggling to access relevant, timely information about administration from the centralised 1800 SYD UNI and Student Centre services.